Here are some troubleshooting tips…
If it says you must register to bid and you have already been approved?
- Chance are you have not logged in or got logged out.
If the window does not open or show probably
- it’s free and will have java turned on for you by default (works with both mac and pc as well). Another alternative is google’s Chrome browser
If you are using a cell phone (especially one with a small screen) it may not be 100% compatible with the site. The bid window is too large for some devices. Tablets and personal computers work great!
If the POP UP bidder window is not fully visible your screen resolution is large or you have the disability option for enhanced or large text running.
- To fix this hold down your CTRL button and click the MINUS (-) sign a few times. This will force the screen to shrink to fit on your page.
Further issues see below under (KNOWN TECHNICAL ISSUES)