Email is UNRELIABLE at best. The system tries to send out emails any time you are outbid but at times emails get lost, sometimes they get delayed, sometimes junk/spam/bulk filters block or miss file them… lots can happen. It is best to watch your auction items close Sunday nights or place a LARGER proxy bid so that the system can bid for you.
If you use Hotmail/live/outlook it appears to have the most aggressive spam/junk mail filter of them all. Here are some instructions to assist in preventing our emails from going to spam/junk this is very similar in other emails as well. Yahoo, sympatico and Gmail can also have some issues with spam/junk to just whitelist or safe sender list us.
Prevent Hotmail From Spamming Email
To choose from which addresses Hotmail should never send email to spam, access the Safe senders list and type our website domain name midlandauctions.ca into the list. Here is a step by step for you.
Click the settings gear icon at the top right of Outlook.com.
Click View all Outlook settings at the bottom of the pop-out menu.
Go to Mail > Junk email.
Type midlandauctions.ca into the text box in the Safe senders area.
Click Save at the top of the page.
That should help.