March 2022 – MASK MANDATE HAS ENDED AT THIS TIME
We are going to remain with the same pick up system we have been using. The mask mandate is over so you can wear a mask or not, that is your choice. Please be kind to others, no matter what their choice is. Thanks.
Even with the restrictions loosening we are choosing to continue with pickup appointments at this time for a few reasons.
- Many of our customers still do not feel comfortable being inside close to other people even with masks on so please only one customer inside at a time (Being on time for your appointment helps).
- With cold weather we do not want to have people standing outside in the cold waiting for a turn in the lobby to collect goods or in a line up where risk of covid spread is increased.
- Your items will be waiting for you in the alcove at your pickup time so pickup is FAST and efficient as long as everyone is on time and follows the pickup schedule.
PICKUP APPOINTMENTS make for a MUCH SMOOTHER pickup and MUCH FASTER for you as well since your items are ready and waiting for you when you arrive. If everyone sticks to the schedule you never run into another person, No lineups, No waiting, Etc…
We are aware that a handful of people struggle to be on time or come very early and have had to wait but for the majority of customers have embraced the pickup appointment times and many actually prefer it over the way it was before covid.
We do try to accommodate special circumstances but please contact us if you have requests using the support ticket system (Contact Us Page here on the website). Please do not just show up without speaking with us first we do understand not everyone can commit to a exact time and those who travel distances to pick up may required a larger window of time.
CONSIGNORS & AUCTION SUPPLIERS
You are considered suppliers and your are delivering goods to us for the business to sell. We have 30 minute time slots but the time slots are actually 20 minutes as we need 10 minutes to prepare for the next person so please be on time. If you book a time from 1:00 to 1:30 please be here at 1:00 and done by 1:20. We have limited spaces in a day and need to receive everyone’s items for the upcoming auction.
Please you must book a drop off time (ON YOUR CONSIGNORS PAGE IS A LINK) if you are having problems doing this please use the contact us page to let us know.
We are using the SIDE DOOR with a rack right at the door for you. A portable wall surrounds your rack, and if possible it is best if you fill the rack up from the door without coming in the drop off room. If you do need to speak with us just come to the front when no one is in the alcove and if needed we will put a mask on and come outside with you keeping a proper social distance space if we can not speak in the alcove using the intercom.
Caro & Chris