10% BUYERS PREMIUM
All auction purchases have a 10% buyers premium added to the winning total plus applicable taxes.
CHECK INVOICE PAGE
Invoices are generated a few hours after the auction closes. If you are bidding on items this week please check your INVOICE page on Monday to confirm the items you won. Items will be moved from your bids and status page to your invoice page. Please do not rely on email to tell you if you won or were outbid. Emails often get stopped or filed as spam/trash/bulk so they are unreliable. Check your INVOICE page on Monday to see if you won anything that needs to be picked up.
LATE FEE’S
Please do not be late paying for your items. We never want to charge the late fees as we want all items to be paid for on time but… if you feel the need to be late please be aware that a $10.00 PER LOT late fee will be added to your invoice! NO EXCEPTIONS! If you can not make it in on time for whatever reason you can pay online with interac email money transfer or request that we send you a paypal invoice to pay online with credit card. Please do this BEFORE Saturday.
NEED SHIPPING?
We ship small items anywhere in Canada. You pay actual courier shipping rates plus handling. If you need shipping please open a support ticket on the contact us page and request a shipping quote. It is best to do this before Thursday. More details can be found under the questions menu. We do not ship frames, furniture, delicate items or anything over 25lbs. Not sure ask before bidding.
BRING HELP WITH YOU
If you purchase a LARGE items or you are unable to lift heavier items you need to bring help with you to load it. Our staff can not assist you in loading items into your vehicle. Our insurance will not allow it. Please DO NOT ask other customers to assist you if you show up without help.
PACKING ITEMS
Please bring boxes or bags and packing material with you.
STORAGE
Normally you have 5 days to pick up your items, if you pay for them on time but can not pick them up we will store smaller items for you for 1 additional week free. Anything that takes up more then 1sq foot will be billed a 2.00/sq foot per week storage fee. At 60 days we will consider your items abandoned and either resell them, donate them or dispose of them and invoice you the costs involved. Also our insurance does not cover your property (Includes theft, fire, damage, etc.) your home insurance may cover this but ours does not so do this at your own risk. With the COVID19 issue we are not charging storage fees on non furniture items. We are not storing furniture items if we get them. Most we will turn down at this time but at times we are contracted to sell larger items and the must be picked up within the week.
NO STORAGE FOR LARGE ITEMS
Normally, Furniture or large bulky items will be invoiced a minimum 25.00/week for anything the size or a chair and dressers, tables, cabinets, etc are 40.00/week And Large items 14 days will be considered abandoned and disposal fees and storage fees will still need to be paid. If you can not pick up furniture items before Saturday please do not bid on them we really do not have the space to store them.
