Thank you for booking an appointment. If you see a PICK UP REMINDER window before with your correct date and time in it then you have successfully booked a pickup appointment time.
DO NOT COME EARLY
DO NOT COME LATE
MASKS ARE MANDATORY
PLEASE NO EXCEPTIONS
YOUR ITEMS WILL BE IN OUR FRONT ALCOVE BEFORE YOU ARRIVE
PLEASE DO NOT BE EARLY OR LATE: If you are early please wait outside till your time, if you are late do not even come in, simply leave and book another time and come back. If you live far away book a later appointment or leave early so you can be here on time. Just wait in the parking lot till your time or go for a drive and come back just do not come in early or late. If someone else is picking up your items for you be sure they know all this as well.
PICKUP: We put your items in a closed off area at the front of our building just before your booking time. This area is closed off from the rest of our building by walls and a double door system. We have a GLASS WINDOW and a INTERCOM SYSTEM so we can communicate with you in a ZERO CONTACT safe way.
PAYMENT: Pay online ahead of time by email money transfer or paypal OR We have a PASS THROUGH box between the windows in the alcove where payment can be made. We have a wireless keypad that we sanitize after each use.
SAFE ZONE: The inside door is LOCKED during your appointment so you can not enter the main building only the front alcove area. To do this just open the main door at the corner of our building. This is why it is very important that you do not come early or late. Your items will be in this area before your appointment time, if you come early or late you will enter this area when someone else’s items are here and we will ask you to leave.
WE WILL SEND YOU AWAY IF YOU ARE EARLY OR LATE FOR YOUR APPOINTMENT SO DO NOT ASK FOR ANY EXCEPTIONS PLEASE.
MANDATORY MASKS: We have people here (Customers and workers) that are immune compromised, if you have have a medical condition that inhibits you from wearing a mask please let us know well before your appointment. We will place your items outside the door for you at your pickup time and help keep you and us all as safe as we can. You will need to make payment online by EMT or PAYPAL before arriving but we will do our best to accommodate you. Please DO NOT ENTER the building without a mask and please DO NOT approach the building without a mask if anyone else is in the door or area. For the ANTI MASK people who do not really have a medical condition we suggest you just not bid or have us store your items for you till this pandemic is over. Trust us when we say “we hope you are right” but what if you are wrong? Do you really want to take that chance and make someone else sick or worse end up killing someone or bring responsible for killing someones mom or dad? Please DO NOT be selfish, wear a mask and make your scared fellow human beings who are scared or have underlying conditions feel a little more safe. Its the right thing to do!
We are doing this to conform to the covid19 rules and they are in place to keep both you, out other customers and our staff and us safe. You may not be worried about this virus but others are so please lets all get through this together in a safe way. If you do not like the current pickup rules and procedures please ask us to store your items or ship your items. Storing items is free at this time and shipping is all done with courier.
Chris & Caro